Rewards

At Charley’s Philly Steaks, customers are at the heart of everything we do. Whether you’re indulging in a savory Philly cheesesteak, savoring our perfectly seasoned fries, or sipping on a refreshing lemonade, we strive to provide a dining experience that leaves you satisfied every time. But to continue improving and meeting your expectations, we need your help. That’s where the Tell Charley’s Survey comes in. By sharing your feedback on www.tellcharleys.com, you not only help us enhance your dining experience but also earn exclusive rewards that make your next visit even more enjoyable.

Why Take the Tell Charley’s Survey?

We value your opinion. Your feedback helps us understand what we’re doing right and where we can improve, from the quality of our food to the speed of service and the cleanliness of our restaurants. The Tell Charley’s Survey is more than just a feedback tool—it’s a way for us to engage with you directly and show our appreciation for your time and insights.

As a thank you for taking a few minutes to share your thoughts, we offer fantastic rewards that can be redeemed on your next visit. These rewards are designed to enhance your Charley’s Philly Steaks experience, giving you more value for your money and making every visit feel extra special.

How to Participate in the Tell Charley’s Survey

Participating in the Tell Charley’s Survey is easy, and it only takes a few minutes to complete. Here’s a step-by-step guide to help you get started and unlock your reward:

Step 1: Visit the Official Survey Website

To begin, simply visit the official Tell Charley’s Survey website at www.tellcharleys.com. Be sure to access the correct site to ensure your responses are properly recorded and your reward is valid.

Step 2: Choose Your Language

Once on the survey page, you’ll be asked to select your preferred language—either English or Spanish. Choose the language you’re most comfortable with to complete the survey in the easiest way possible.

Step 3: Enter Your Receipt Information

Before you can begin the survey, you’ll need to have your Charley’s Philly Steaks receipt handy. The receipt contains crucial details like the store code, date of visit, and time of visit. Enter this information as prompted on the survey page.

Step 4: Answer the Survey Questions

Next, you’ll be asked to answer a series of questions regarding your recent visit. These questions will cover aspects such as:

  • Food quality: How satisfied were you with your meal?
  • Service: Was the staff friendly and attentive?
  • Cleanliness: How would you rate the cleanliness of the restaurant?
  • Overall experience: Did you have a pleasant experience?

Take your time to answer these questions thoughtfully and honestly, as your responses directly impact how we can improve your future visits.

Step 5: Rate Your Overall Satisfaction

Once you’ve completed the questions, you’ll be asked to rate your overall satisfaction with your visit. This is your chance to provide a final assessment of your experience at Charley’s Philly Steaks.

Step 6: Enter Your Contact Information

To claim your reward, be sure to enter a valid email address. This is how we’ll send you your validation code, which you can redeem on your next visit.

Step 7: Submit the Survey and Unlock Your Reward

After completing all the steps, simply submit your survey. You will receive a validation code that you can use on your next Charley’s Philly Steaks visit.

What Are the Rewards?

Now, the most exciting part: the rewards! When you complete the Tell Charley’s Survey, you unlock a validation code that entitles you to a discount or special offer on your next visit to Charley’s Philly Steaks. These rewards are designed to enhance your dining experience and offer you a little something extra.

Here are some of the typical rewards you can expect to receive from the Tell Charley’s Survey:

1. Discount on Your Next Purchase

One of the most common rewards is a discount on your next meal. This can range from a percentage off your total bill to a fixed amount of money off your next order. This discount helps you save on your next visit, whether you’re grabbing a quick snack or enjoying a full meal with friends or family.

2. Free Drink

A refreshing beverage is a great way to complement your meal, and some survey rewards offer you a free drink of your choice on your next visit. Whether you prefer a soft drink, iced tea, or Charley’s signature lemonade, you can enjoy your drink for free with your survey reward.

3. Free Side or Fries

What’s better than a Philly cheesesteak? A Philly cheesesteak with a side of crispy, golden fries! Some rewards offer a free side or fries, allowing you to pair your meal with a delicious side without spending extra. This is a perfect way to elevate your Charley’s experience.

4. Exclusive Promotions

From time to time, Charley’s may offer special buy-one-get-one-free deals or other exclusive promotions as part of the survey reward. These promotions allow you to enjoy a larger meal or share with a friend while saving money. Keep an eye out for these limited-time offers!

Key Things to Remember About the Rewards

While the Tell Charley’s Survey rewards are a great way to save money and enjoy extra items, there are a few important details to keep in mind:

  • One Reward Per Receipt: You can only take the survey once per receipt. If you have multiple receipts from different visits, you can complete the survey for each one and receive a reward for each submission.
  • Non-transferable: The validation code you receive is linked to your email address and cannot be transferred to anyone else. The reward is meant for you only.
  • Time-Sensitive: Your validation code is valid for 30 days from the date you complete the survey. Be sure to use it before the expiration date to get the most out of your reward.
  • No Cash Value: The rewards you receive from the survey cannot be exchanged for cash. They must be used as part of a purchase at Charley’s Philly Steaks.
  • Valid Only at Participating Locations: The validation code is only redeemable at participating Charley’s Philly Steaks restaurants. Make sure the location you visit is accepting survey codes before you go.

Why Your Feedback Matters to Charley’s

At Charley’s Philly Steaks, we’re committed to providing our customers with the best possible dining experience. The Tell Charley’s Survey is a vital tool for us to understand your needs and preferences. By completing the survey, you help us improve in areas like:

  • Food quality
  • Customer service
  • Restaurant cleanliness
  • Overall experience

Your insights guide us in making changes, introducing new menu items, and enhancing the customer service we provide. In short, your feedback directly impacts the way we operate and ensures that each visit is better than the last.

The Charley’s Experience: More Than Just a Meal

Charley’s Philly Steaks is more than just a place to grab a quick bite. It’s a place where you can enjoy delicious, freshly made Philly cheesesteaks, gourmet fries, and refreshing drinks in a friendly and welcoming atmosphere. With over 600 locations across the U.S. and internationally, Charley’s has become a favorite among cheesesteak lovers.

As a company, we are constantly striving to enhance the Charley’s experience for our customers, and the Tell Charley’s Survey is one of the ways we ensure that we’re meeting and exceeding your expectations.

Conclusion: Get Rewarded for Sharing Your Thoughts

The Tell Charley’s Survey is not just a chance for you to provide feedback—it’s an opportunity to get rewarded for your time and insights. By completing the survey, you’ll unlock exclusive rewards that enhance your next Charley’s Philly Steaks visit. Whether it’s a discount, a free drink, or a side of fries, the rewards are designed to make your next meal even better.